Cory Lebson's Blog

Announcing the UX Careers Book Project (Come join me!)

By |2020-12-04T09:08:35-05:00December 15th, 2014|Publication, UX Career, Writing|

I am excited to announce the kickoff of one of my most intriguing adventures yet: writing a book on UX careers for Focal Press! While there are plenty of career books and plenty of UX methods books on the market, there is no one comprehensive ...

UXPA President’s Corner Blog: A Year of Changes

By |2020-12-04T09:08:35-05:00December 7th, 2014|Posted elsewhere, UXPA|

When I accepted the position of president for 2014, I could never have guessed what this year had in store for the organization.  It has been quite a year: a year with some surprises and a number of changes as we assessed how and where ...

Don’t be a UX perfectionist. Just do your best.

By |2020-12-04T09:08:36-05:00September 29th, 2014|Consulting, User Research|

In high school I was that kid that in theory was supposed to get top grades. I was serious in class, spoke intelligently and appeared studious. Yet my grades were not great – not terrible, just not what teachers were expecting of me.  The truth ...

Recruiter FAQ: No full-time permanence but always interested in talking!

By |2020-12-04T09:08:36-05:00August 25th, 2014|Consulting, UX Career|

At least once a day I get an email from a recruiter offering some new job for which the recruiter thinks I’d be a great fit.  While I do appreciate knowing that I’m findable and in lots of databases of potential candidates, I never find ...

Teaching Basics of UX/Career Adventure: What Are The Required Skills?

By |2020-12-04T09:08:36-05:00August 1st, 2014|Networking, Training, UX Adventure, UX Career|

Note: The basic tenants of a “UX adventure” are covered in more detail in the UX Magazine article: UX Adventure: Enhance your resume, improve your career potential, and feel the excitement!   In London this past week at the UXPA 2014 conference the closing keynote speaker, ...

UX Magazine – Go Ahead, White-Label Your Services

By |2020-12-04T09:08:36-05:00July 18th, 2014|Consulting, Posted elsewhere, Publication, UX Career|

While “white-labeling” has been associated most commonly with limited-edition musical recordings, it has also come to refer to a situation where a product or service is provided to a company and that company then sells that product or service under their own brand. For a ...

Nonsensical UX: The Strange Case of an Elevator Touch Screen

By |2020-12-04T09:13:25-05:00June 25th, 2014|Advocating for UX|

My flight arrived into Boston right on time, and I smoothly made it to the hotel with plenty of time to spare before my first participant was to arrive for some conference usability test sessions.  I used the time to check into my hotel room ...

How sophisticated should your usability test participants be?

By |2020-12-04T09:08:36-05:00June 16th, 2014|User Research|

Recently I had the opportunity to do a usability test for a client that had previously used another vendor to conduct their research.  As we were working together to develop screening categories for the study, we discussed the technological sophistication of their users. They knew ...

UX Magazine – The Hidden Value of UX Connectors and the Future of Our Community

By |2020-12-04T09:08:37-05:00April 10th, 2014|Posted elsewhere, Publication, UX Career, UX Leadership|

I was in Austin, Texas recently and, following the rules of UX Adventure, I took the opportunity to coordinate with some Austin UXers to meet at a local bar. On the day of the meetup, I checked my Twitter account and noticed that our rendezvous ...

Quirk’s Marketing Research Media – What Qualitative and UX Researchers Can Learn From Each Other

By |2020-12-04T09:08:37-05:00March 24th, 2014|Posted elsewhere, Publication, User Research|

Article Abstract: This article focuses on how user experience research is unique in the marketing research space and why qualitative researchers must understand the differences to succeed in usability testing. While both marketing research and user experience (UX) research certainly add commercial value, marketing research ...

Lessons learned from five weeks “on the bench”

By |2020-12-04T09:08:38-05:00March 20th, 2014|Consulting, Freelancing, UX Career|

Since I left the W-2 world in 2008, my work flow has been pretty much non-stop with an average of perhaps 35 hours a week of billable time and another 10 hours per week of non-billable time.  The non-billable time was spent largely on things ...

Focus Groups are useful for UX research – to a point

By |2020-12-04T09:08:38-05:00March 13th, 2014|User Research|

Focus groups, often maligned within the field of user experience for not being able to get the “right” information, are actually a great way to collect information.   But as a tool, the value of focus groups is limited to only certain types of information gathering.  ...

UXmatters – Lessons from Disaster Research

By |2020-12-04T09:08:38-05:00March 10th, 2014|Disaster UX, Posted elsewhere, Publication|

When the life-threatening catastrophe Hurricane Sandy hit the Northeastern United States, proper disaster preparedness and disaster response and the subsequent recovery all depended on people having a good user experience with Web and mobile information resources. These resources provided information that helped people to prepare ...

Get out there to advance your career + real networking: a winning combination

By |2020-12-04T09:08:38-05:00March 5th, 2014|Networking, Speaking, UX Career, UX Leadership, UXPA|

In early November 2010, I was finishing up my first year as the president of the UXPA DC chapter and was in San Antonio on a separate user research project with the then UXPA DC VP, Jen Romano Bergstrom.  One evening, after the research had ...

GIANT UX Blog – UX Is Community

By |2020-12-04T09:08:38-05:00March 3rd, 2014|Networking, Posted elsewhere|

By definition, user experience is about understanding people in order to improve products and services. The term “user experience” is an umbrella term (not the only one, but seemingly the most popular one these days) used to encompass a variety of related career tracks, from ...

UXPA President’s Corner Blog: Beyond UXPA: Connect with the wider UX world

By |2020-12-04T09:08:39-05:00February 2nd, 2014|Posted elsewhere, UXPA|

Engage with us: It goes without saying that we at UXPA want to engage with you – to engage at an international level, and, wherever our chapters exist, at a chapter level as well. Both UXPA International and our UXPA chapters have a lot to ...

Tips & Techniques for UX Professionals: Introverts, Ambiverts and Shyness

By |2020-12-04T09:08:39-05:00January 22nd, 2014|Networking, UX Career, UX Leadership|

I’ve lost count of the number of times I’ve heard UX professionals say that they are introverts. Sometimes they tell me directly, and sometimes it just comes up in a group conversation. At other times, I’ve heard it from speakers at conferences. Is it true? ...

UXPA President’s Corner Blog: Looking forward to an amazing year

By |2020-12-04T09:08:39-05:00January 20th, 2014|Posted elsewhere, UXPA|

UXPA has meant a lot to me and has been a professional home to me for the past ten years, first at a local chapter level, and shortly after, at the international level as well. I am very much looking forward to leading UXPA this ...

Diversify Your User Experience Career

By |2020-12-04T09:08:39-05:00December 16th, 2013|Consulting, Networking, UX Career, UX Leadership|

Investors are advised to make sure that they have diversity in their portfolio. By diversifying into multiple types of investments and different kinds of industries, there is a safety in knowing that if one type of investment fails, there are other investments that will still ...

The Mash-It-Up Expert Review: Training and Analysis Combined

By |2020-12-04T09:08:40-05:00December 3rd, 2013|Heuristic/Expert Review, Speaking, Training|

Up until recently, if a client wanted a heuristic or "expert" review, I would frequently offer a nicely formatted Word report, organized by general topic area, including a description of each issue, screen shots and recommendation call-outs. Simultaneously, I have also conducted many training sessions ...

My Most Memorable Usability Test Participants

By |2020-12-04T09:08:40-05:00October 18th, 2013|User Research|

I’ve been working with participants in usability studies and other research for nearly 20 years now. I’ve met a myriad of interesting people: some had backgrounds or interests similar to my own, and others had vastly different backgrounds. I have learned a great deal from ...

The Value of User Research for Accessibility Evaluation

By |2020-12-04T09:08:40-05:00October 15th, 2013|Accessibility, User Research|

A few years after Section 508 (web accessibility of US Federal sites) became an enforceable law in 2001, government agencies were very interested in having blind users actually try out their web pages to see if the pages were accessible. I remember 2004 – 2005 ...

UX Magazine – These Are My People: The Value in UX Organizations

By |2020-12-04T09:08:41-05:00August 21st, 2013|Networking, Posted elsewhere, Publication, UX Career, UX Leadership, UXPA|

While at the User Experience Professionals Association (UXPA) International conference last month in Washington, D.C., I spent a lot of time talking with attendees. I heard all sort of interesting things there, but one simple comment resonated with me: as an attendee looked around the ...

Ignite Talks, Jello and Flexibility in User Research: UXPA 2013

By |2020-12-04T09:08:41-05:00July 30th, 2013|Speaking, User Research, UXPA|

At the UXPA 2013 conference that took place three weeks ago here in DC, I got to do my first Ignite talk thanks to Jonathan Strohl and Jen Romano Bergstrom who pulled me into a Fors Marsh led session on research methods. What is Ignite? ...

Staying Under the Radar: A Business Strategy

By |2020-12-04T09:08:43-05:00February 25th, 2013|Consulting, Networking|

I met someone recently who is a consultant at a large organization. We started talking about our various consulting efforts, and I mentioned that I do a lot of work with government agencies. “Oh,” he said, “does that mean you are on the GSA schedule?” ...

Intercom Magazine – Making Usability a Priority: Advocating for the Value of User Research

By |2020-12-04T09:08:43-05:00October 1st, 2012|Advocating for UX, Posted elsewhere, Project Management, Publication, User Research|

As a consultant specializing in user research, studying how users interact with Web and mobile resources, I wish I could give my clients a short contract to sign promising that if they work with me, they will definitely incorporate usability into their project. They will ...

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