UX Magazine – Go Ahead, White-Label Your Services

While “white-labeling” has been associated most commonly with limited-edition musical recordings, it has also come to refer to a situation where a product or service is provided to a company and that company then sells that product or service under their own brand. For a UX freelancer, this means simultaneously maintaining a personal identity as [...]

2017-04-22T22:36:58+00:00Jul 18, 2014|Tags: , , , |

UX Magazine – The Hidden Value of UX Connectors and the Future of Our Community

I was in Austin, Texas recently and, following the rules of UX Adventure, I took the opportunity to coordinate with some Austin UXers to meet at a local bar. On the day of the meetup, I checked my Twitter account and noticed that our rendezvous had been tweeted by something called “AustinUX.org.” I didn’t give [...]

2017-04-22T22:36:58+00:00Apr 10, 2014|Tags: , , , |

Quirk’s Marketing Research Media – What Qualitative and UX Researchers Can Learn From Each Other

Article Abstract: This article focuses on how user experience research is unique in the marketing research space and why qualitative researchers must understand the differences to succeed in usability testing. While both marketing research and user experience (UX) research certainly add commercial value, marketing research is focused on getting the right product sold with the [...]

2014-03-24T16:41:18+00:00Mar 24, 2014|Tags: , , |

UXmatters – Lessons from Disaster Research

When the life-threatening catastrophe Hurricane Sandy hit the Northeastern United States, proper disaster preparedness and disaster response and the subsequent recovery all depended on people having a good user experience with Web and mobile information resources. These resources provided information that helped people to prepare for the disaster and, subsequently, let them apply for recovery [...]

2017-04-22T22:37:00+00:00Mar 10, 2014|Tags: , , |

UXmatters – Are You Ready to Be an Independent UX Consultant?

For most of my career as a UX consultant, I have worked full time on some company’s payroll. A number of years back, one very large consulting organization hired me for a 6-month, full-time gig, working on site for a client. When, at the appointed time, the project concluded successfully, the consulting firm didn’t immediately [...]

2014-03-10T08:17:03+00:00Jan 27, 2014|Tags: , , , |

UX Magazine – These Are My People: The Value in UX Organizations

While at the User Experience Professionals Association (UXPA) International conference last month in Washington, D.C., I spent a lot of time talking with attendees. I heard all sort of interesting things there, but one simple comment resonated with me: as an attendee looked around the room, she exclaimed: “These are my people!” I realized that [...]

2017-04-22T22:36:55+00:00Aug 21, 2013|Tags: , , , , , |

UX Magazine – UX Adventure: Enhance your resume, improve your career potential, and feel the excitement!

For many of us who have UX careers, it's likely that we find numerous aspects of our work pretty exciting. But exciting work will always wax and wane as UX projects come and go. While your salary may be constant, you may not always enjoy the projects that you are working on. The good news [...]

2014-08-01T08:10:06+00:00Mar 22, 2013|Tags: , , , , , |

User Experience Magazine – Care About Your UX Career? Network Now!

Networking is critical regardless of what your career is. That said, by definition user experience is centered on understanding people: the people we design for, the people that participate in our research studies, and the people that ultimately use our end products. Give your UX peers the opportunity to get to know you and, at [...]

2014-03-05T13:20:10+00:00Mar 1, 2013|Tags: , , , , |

Intercom Magazine – Making Usability a Priority: Advocating for the Value of User Research

As a consultant specializing in user research, studying how users interact with Web and mobile resources, I wish I could give my clients a short contract to sign promising that if they work with me, they will definitely incorporate usability into their project. They will listen to my suggestions and they will follow through with [...]